Frequently Asked Questions  

Questions About Ordering

Can I pay with a check or money order?

Can my order be sent to a friend or relative?
Can my order be sent to where I work?

Do I have to order on line?

Do I have to use a credit card to buy from you?

How do I cancel or change an order?

How do I find my user name and/or password if I forget them?

How do I place an order?
How do I order on line?

Is it safe to give out my credit card information on line?

What if I can't find what I am looking for?

What is the fastest way for me to get my order?

Why isn't there anything in my shopping cart after I click "order?"

General Questions

Can I stop by and shop at your store?

How long have you been in business?

When are you open?

Where are you located?

Is it possible to print on Tin CD and DVD Cases you sell?

Do you provide printing and embossing services for the Tin Cases?

Shipping Questions

Can I get a Saturday delivery?

Can you arrange to have my order left on my doorstep?

Do you ship to PO Boxes?
Do you use the US Post Office?

Do you ship to other countries?

How can I get a tracking number?

How do you ship your orders?

How much do you charge for shipping?

What if there is damage to my package?

What's the fastest way for me to get my order?

When should I expect my order?

When will my order ship?

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